Returns & Exchanges
At Louis Stitch, we are committed to your absolute satisfaction. If your premium footwear or leather accessories do not meet your expectations, you may return or exchange them within 15 days of delivery provided they are in original, unworn condition.
Initiate Request
Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Check Preparation
Place the product in its original Louis Stitch brand box with all tags, dust bags, and authenticity cards included to ensure a smooth inspection.
Doorstep Pickup
Our courier partner will arrive at your address within 24-48 hours to collect the package; please ensure you receive a pickup confirmation receipt.
Refund Processing
Once our artisans verify the product's condition at our warehouse, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing